The Klatsa app connects your Lightspeed store (eCom, C-Series) to the Klatsa network. Publishers promote your products, and you only pay commission on orders they bring in that have actually been paid. You do not need to change anything in your theme.
What the app does
- It places a tracking script in your store that remembers which publisher a visitor came from.
- It places a conversion code on your order confirmation page that links the order to that click.
- It reports every paid order to Klatsa automatically, directly from server to server.
- It processes cancellations and credit notes, so you never pay commission on money you have refunded.
- It turns your catalogue into a product feed for publishers, with current price and stock, per variant.
What you need
- A store on Lightspeed eCom (C-Series).
- A Klatsa advertiser account with a campaign. Signing up is free via For advertisers.
- Your campaign's setup code. You will find it in Klatsa, see below.
Installation in four steps
- Log in to app.klatsa.nl, open your campaign and go to Installation. Choose the Lightspeed tab and copy the setup code.
- In your Lightspeed back office, go to Apps → App Store and search for Klatsa. Click Install and approve the requested permissions.
- You arrive at the Klatsa setup screen. Paste the setup code and click Connect.
- You will see Integration active. Click Go to my campaign in Klatsa to finish with a test order.
Test order
The installation page of your campaign has a test link. Open it in a new window, order something and set the order to paid in your back office. Within a few seconds the test conversion appears in your campaign. You can delete the test order afterwards.
When does an order count?
- A conversion is only created once the order has been paid. With pay on pickup or pay later, the conversion arrives when the order is marked as paid.
- Commission is calculated on the goods value including VAT and excluding shipping costs.
- If you cancel an order, the conversion is voided.
- If you create a credit note for part of the order, for example for a return, the order value and commission go down proportionally.
Product feed
Klatsa fetches your catalogue three times a day, around 00:00, 08:00 and 16:00 (Amsterdam time). You can also sync immediately on the feed page in Klatsa.
- Every variant, for example a bottle and a crate, is a separate line in the feed, with a link that opens exactly that variant.
- Hidden products are not included.
- To exclude products, use exclusions per product or by rule in Klatsa, on the feed.
Permissions the app requests
| Area | Access | What for |
|---|---|---|
| Products | read | the product feed |
| Orders | read | payment status, cancellations and credit notes |
| Settings | read and write | the order webhooks and the tracking script |
| Tracking | read and write | the conversion code on your confirmation page |
The app has no access to your customer data and cannot change your products or orders.
Frequently asked questions
Do I need to change my theme? No. The app places the tracking script and the conversion code itself.
Does it work with ad blockers? The script and the conversion code are not on the common block lists. If something is blocked anyway, Klatsa links the order to the click using the IP address and browser recorded on the order. Such a link is only approved automatically if the click was at most seven days before the order.
I lost the setup code. It is always on your campaign's installation page, under the Lightspeed tab.
I have several Lightspeed stores. Install the app in each store separately. Several stores can belong to the same campaign.
How do I remove the app? In your Lightspeed back office under Apps. Klatsa will then no longer receive orders from your store.
Need help?
Email info@klatsa.nl or call +31 20 623 3927. We are happy to help with the installation.