Version 2.1 · Effective date 28 August 2026 Klatsa is a trade name of Jaspers Media, Westerweg 16, 1906 ED Limmen, the Netherlands · Chamber of Commerce 02093573 · VAT NL002155155B89.
Language. This is a translation of the Dutch original. In the event of any discrepancy between this English version and the Dutch version, the Dutch text prevails.
At a glance
- No lock-in. You can cancel at any time, with 14 days' notice.
- No penalties. We believe in talking things through; we solve problems in conversation.
- No exclusivity. Feel free to work with other networks as well.
- A fair model. You pay commission to publishers plus a percentage to us (the override). Monthly, in arrears.
- We measure through our own tracking (pixel + S2S postback). Other measurement methods do not count towards settlement.
- You announce changes to commission or cookie period 30 days in advance. Recall period (cancelling or adjusting Transactions): 30 days as standard, 45 days at most.
The full terms below are the legal basis. In case of doubt, or where the summary conflicts with them, the text below prevails.
1. Who we are and what you get
1.1. Klatsa is a Dutch affiliate network. We connect your Affiliate Programme with publishers (websites, apps, mailing lists, social channels). Publishers send traffic to your site; we measure the clicks and conversions and handle the settlement.
1.2. By creating your account on app.klatsa.nl or by signing an Insertion Order (IO), you agree to these terms.
1.3. Definitions are set out at the end, in Article 8.
2. Tracking and publishers
2.1. Implementation. You place our tracking pixel and S2S postback on your site or app before the planned go-live date (no later than 4 weeks after signing). If that does not work out, we will either help you or end the cooperation free of charge, with no delay fee.
2.2. Our tracking is decisive. Only the measurement data from our system counts towards determining Transactions. You may cancel or adjust conversions within the Recall Period (see 2.5), stating your reasons.
2.3. Changes to your site that could affect the tracking must be reported 7 working days in advance. Do not remove the tracking without telling us: removal effectively ends the Programme, and you can always simply cancel instead (see Article 5).
2.4. Publishers. Publisher applications are approved automatically within 14 days unless you reject them. You accept the types of publisher that are welcome on other networks too.
2.5. Recall period. You have 30 days as standard to cancel or adjust Transactions (for example in the event of a return or of fraud). This can be set to a maximum of 45 days by arrangement. After that they are final.
2.6. Changes to commission or the Cookie Period are announced by you through the platform 30 days in advance. Reductions apply only to future Transactions.
2.7. Deduplication. Do you have a deduplication policy (to prevent double attribution)? Publish it in advance through the platform and discuss any changes with us. Deduplication may not be applied to: typing your URL directly, organic search results, your own email or newsletter, price comparison sites, or retargeting of visitors who already arrived through an affiliate. Those are all attributable affiliate conversions.
2.8. Promotional material. You supply banners, a product feed, text links and any discount codes within 10 working days of the start. You keep them up to date.
3. Money
3.1. What you pay us. Each month, in arrears, we invoice: validated publisher commissions + our percentage (the override) + any fixed fees from the IO. Payment term 14 days, unless agreed otherwise. Amounts exclude VAT.
3.2. What publishers receive. We only pay publisher commissions out to publishers after you have paid. That is logical and transparent, and it is what keeps us healthy as a network.
3.3. Late payment. In the event of late payment we may, after a first reminder, pause your Programme until we receive payment. We charge the statutory commercial interest, and any collection costs are for your account.
3.4. Payment methods. SEPA transfer, direct debit (once a mandate is in place), or credit card. For credit card payments we charge 2% processing costs, as otherwise Klatsa would bear the loss.
4. What we do and do not do for you
4.1. What we do. Platform access, tracking, fraud detection at network level, customer service, invoicing you and paying out publishers, and the provisions of the Service Level in your IO.
4.2. What we do not guarantee. Affiliate results depend on consumer behaviour, your brand, your offering and publisher activity. We do not guarantee any specific number of clicks, conversions or revenue.
4.3. We check publishers reasonably, but not continuously. Where there are reports or suspicions of unlawful content or fraud, we take appropriate measures, up to and including exclusion.
4.4. Showcasing. We may display your brand name, logo and publicly available promotional material in the platform to publishers. For use as a reference on the Klatsa website or in marketing we ask your permission separately.
5. Term and cancellation
5.1. No minimum term. The agreement continues for as long as you want it to.
5.2. Cancellation. You can cancel at any time through the platform or by email to info@klatsa.nl, with 14 days' notice. During that period tracking simply continues and we invoice Transactions in the usual way.
5.3. Termination by us. We can terminate the agreement with immediate effect in serious circumstances: bankruptcy, prolonged non-payment (60 days or more), or if you repeatedly and knowingly breach these terms or the law. In that case we will tell you clearly why.
5.4. After the end of the agreement, outstanding payments, confidentiality and the provisions of the DPA of course remain in force.
6. Liability and indemnity
6.1. Both of us are liable only for direct damage. Our liability towards you per calendar year is limited to the amount you settled with us over the preceding 6 months (except in the case of intent or deliberate recklessness).
6.2. You indemnify us against third-party claims arising from your promotional material, your product range, your order flow or a breach of these terms, such as copyright claims on supplied images, or misleading advertising.
6.3. We are not liable for the actions of publishers promoting your Programme; we do, however, step in where reports are well founded.
7. GDPR, IP and the rest
7.1. Data protection. How we process personal data is set out in our Data Processing and Joint Controller Agreement (DPA) and the Privacy Statement. Both form an integral part of this agreement.
7.2. Cookie consent. For the tracking cookies on your own site, you are responsible for a valid consent mechanism in accordance with the GDPR and e-Privacy rules.
7.3. Intellectual property. You remain the owner of your brand, content and promotional material. We remain the owner of the platform and the tracking. For the term of the agreement we grant each other the licences of use needed to make this work.
7.4. Confidentiality. We keep each other's non-public information (such as rates, algorithms and customer lists) confidential. This applies for 12 months after the end of the agreement.
7.5. Changes to these terms. If something changes, we will let you know 30 days in advance by email or through the platform. Do you disagree? Then you may cancel with immediate effect, without waiting until the end of the month.
7.6. Governing law. Dutch law. Disputes are submitted to the competent court (the District Court of North Holland, Rechtbank Noord-Holland), although we hope it never comes to that and that we resolve matters in conversation.
7.7. Entire agreement. These terms, together with the IO and the DPA, constitute the entire agreement. Earlier arrangements on the same subject lapse.
8. Definitions
| Term | Meaning |
|---|---|
| Affiliate Programme | Your marketing programme, which publishers promote through Klatsa. |
| Commission | The amount or percentage you pay publishers per validated Transaction. |
| Cookie Period | How many days after a click a conversion still counts towards commission. |
| DPA | Our Data Processing and Joint Controller Agreement — https://klatsa.nl/en/data-processing-agreement. |
| IO (Insertion Order) | The form setting out your Programme settings, commission and any specific arrangements. |
| Override | The percentage we receive on top of the publisher commission for our services. |
| Recall Period | The period within which you can cancel or adjust Transactions, stating your reasons. |
| S2S postback | A server-to-server notification from you to us when a Transaction has taken place. |
| Transaction | A sale, lead or other conversion generated by a publisher within the Programme. |